Reviews

I’ve been doing business with them several years they have always been honest with their repairs and they also do it right the first time.

Heaven Sent Automotive truly lived up to their name! We were traveling during the busy 4th of July week when our AC went out, and they managed to squeeze us into their schedule despite how packed things were. From start to finish, they were honest about what needed to be done, kind in how they treated us, and incredibly efficient getting the repair finished quickly so we could get back on the road. It’s rare to find a shop that combines that level of integrity with genuine care for their customers, especially during a holiday rush. If you’re in the area and need reliable auto work, this is the place to trust. Highly recommend!

Excellent service, very knowledgeable!!!!

As always I got excellent service. I had my car that I just bought checked out and Brian gave me some great advice to go back to the dealer with for things that should have been done. I went today and they are going to do the things needed. Thanks Brian.

I’m very happy with my service from Heaven Sent! Always going to be above and beyond to help me with my vehicles.

I have been a customer of Jody's (owner of Heaven Sent) since before he even started Heaven Sent - when he worked out of the garage of his house. He has always been honest, fair and has never taken advantage of me when I thought something needed to be done and he saw that I was mistaken. He could have "repaired" what I thought needed to be, but instead he told me there was nothing wrong. That sold me on Jody's integrity. He performs quality workmanship and backs it up. As evidence of of the values that shape his business, a while ago my alternator went bad and needed to be replaced. In the course of the tech's work on the problem he noted that my alternator looked very new. Jody looked through my previous service records and noted that Heaven Sent had installed that alternator and that it was still under manufacturer's warranty, and thus there was no charge for the part. He didn't have to do that, but he did. I never would have known. I didn't even talk about my most recent service experience, for which this review was supposed to be about, just suffice it to say that it was for a simple oil change that turned out not to be so simple. The tech went over and above to work through the complications, and all's well that ends well. p.s. I am not a relative, employee or any other person with a financial interest in Jody and his business - just a long time satisfied customer.

Thumbs up

Thank you for taking the time to leave a review, Jennifer! Our team appreciates your business and online support, as well as, your loyalty over the years. We were happy to help you out with your starting issue on your Toyota Highlander recently. It will always be a pleasure to help you and care for your vehicle! If you need anything or have any questions, just reach out to us - (615) 595-7376 or heavensentauto69@gmail.com. Thanks, again. - Jody & The Heaven Sent Automotive Team

- Heaven Sent Automotive

Just a routine oil change. Suggested air filter would need replacing soon, so also changed and that saved me a trip to come back. Thank you!

MaryAnne, thank you so much for your continued trust and support since 2017! We truly appreciate the opportunity to help keep your Hyundai Elantra safe and reliable year after year. We're glad we could take care of the air filter during your oil change and save you the inconvenience of making another trip. Our goal is always to help our customers stay ahead of maintenance needs while respecting their time and budget. Thank you for being such a valued part of the Heaven Sent Automotive family. We look forward to serving you for many years to come! – Jody & The HSA Team

- Heaven Sent Automotive

All the people at Heavensent are super nice, helpful and do a great job with various issues related to your vehicle. I have been a customer for years and will continue.

Peggy, thank you so much for your kind words and for trusting Heaven Sent Automotive with your Lexus ES350 over the years. Customers like you are the reason we've been able to do what we love for so long, and we never take that trust for granted. One of the greatest compliments we can receive is the loyalty of customers who continue to choose us year after year. It has been our privilege to help you, and we're grateful for the relationship we've built along the way. Our team is committed to providing honest advice, quality repairs, and exceptional customer service, and it means a great deal to know that those efforts have made a difference for you. Thank you for your continued support, your review, and for being a valued part of the Heaven Sent Automotive family. We look forward to serving you for many years to come! - Jody & The Heaven Sent Automotive Team

- Heaven Sent Automotive

I love this company. They give great service and I’ve used them for several years. They are reputable and reasonable. Everyone is friendly too. They definitely earned 5 stars.

Ro, we're thrilled to hear about your experience with us and that we consistently met your expectations over the years! It means so much to us when we have long-time customers leave positive reviews about their experience. Thank you for your kind words and for being a loyal customer since 2018! We always believe in providing top-notch and honest service at a fair price, all while making sure our customers are treated like family and understand any recommendations we provide so they can make informed decisions about their vehicle. If you ever need anything or have any questions, you know you can reach out to us! We look forward to seeing you with your new vehicle! Thank you again -Jody and The Heaven Sent Automotive Team

- Heaven Sent Automotive