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ABOUT US
Heaven Sent Automotive is a family-owned auto repair facility dedicated to providing reliable, trustworthy, and high-quality vehicle care. We understand how important it is to have a mechanic you can depend on, which is why we focus on honest service, expert workmanship, and customer education. Whether you drive a Toyota, Honda, Ford, Nissan, Chevrolet, Jeep, Lexus, or another brand, our skilled technicians are always available to answer your questions and guide you through your vehicle’s maintenance and repair needs. As a Certified Auto Center, we proudly offer a 3-year/36,000-mile warranty for added peace of mind. Our ASE-certified team, along with our NAPA affiliation, ensures that your car, truck, or SUV receives the best care possible.
Whether your vehicle needs brake repair, wheel alignment service, HVAC, diagnostics, or tires, we’re the repair shop you can count on!
ABOUT THE OWNER
Heaven Sent Automotive is a professional, family-owned and operated auto repair shop delivering honest, quality and professional auto repair and maintenance services to the people of Franklin and other surrounding areas. Jody Downes, the owner, is a 28-year Certified Master Technician. Heaven Sent Automotive began 17 years ago when Jody took the leap of faith and started his own business.
Jody’s passion to help and educate people with clear, straightforward and honest advice about their vehicles and repairs led him to start his own shop. He offers a very personal and transparent approach with customers by building relationships with them and their families, while forming a prioritized and affordable repair plan to ensure the longevity and safety of their vehicles. We want you to feel comfortable and informed, whether it’s about repairs, maintenance, vehicle purchase or any concerns you have.
At Heaven Sent Automotive, Jody has made sure that we are more than just an auto repair shop, but we also serve the community. From sponsoring local charities, events and organizations to consulting with local churches and businesses, we are dedicated and honored to be able to make a difference alongside our neighbors. Heaven Sent Automotive has been a supporter and proud sponsor to many in the local area.
We believe in using the latest technology to keep your vehicles in top condition continuously investing in equipment, tools, and training. Heaven Sent Automotive has over 120 years of combined experience! Beyond that, we’re here to listen and explain things in a way that makes sense. Over the years, we have built our reputation on honesty, integrity, and a commitment to quality. Every vehicle that comes through our doors is treated with the same level of attention and care as if it were our own. Heaven Sent Automotive will always greatly appreciate and value you as a customer!
What started as a dream has grown into a full-service auto repair shop known for reliable workmanship and exceptional customer care. Heaven Sent Automotive does not just fix cars, we build relationships, ensuring every customer drives away with confidence. When you visit us, you are not only getting personalized service and trustworthy repairs—— you’re becoming part of the Heaven Sent Automotive family.